Call center solutions
Capital.PBX provides flexible call routing, programing of various scenarios of how calls may be distributed to agents.
Capital.PBX improves your business with a fast, professional, consistent answering system that routes calls to the right staff members wherever they are located.
Plug and play, log-in from anywhere for small and large businesses
Our solution is designed to improve your internal communication, client service and protect your documented transactions.
Minutes
Competitive local & international rates in a consumption payment model, no minutes packages and no surprises.
Numbering
Port-in your existing number or purchase new number from over 80 countries.
Features & Users
Pay only for the features and users you need, customize convenient scenarios – the ways of interaction.
Main features
We are also your voice carrier
Capital.PBX serves as your international carrier, we offer ultra-high call quality so you provide the best service to your customers in a pay-per-usage mode: no minute packages and no minimal usage payment models.
Incoming call queue
Improve your support & sales queues by monitoring your agent's statistics and call/break times, distribute calls according to agent skill and availability.
International numbering services
Giving services to clients abroad? We can provide you with a local number to ease your sales & support output, just as if your office is local.
Monitoring
Monitor your call center's activity to improve your service goals, see the average & maximal waiting time, number of free agents, talk duration & much more.
Audio recordings
Find your most important calls recorded in seconds, protect your documented transactions and improve your employees training via a secured web interface.
Powerful manager tools
Use online interfaces to manage your call center telephony and to have total control of your CDRs, audio recordings and agents by using our simple administrator interfaces.
Contact Us
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